Emergency Services and Crisis Stabilization

Behavioral health crisis management services are available 24 hours a day, seven days a week and accessible either through the 988 crisis hotline or directly to Gateway by calling its regional emergency services number.

Clinicians triage calls and follow-up with urgent care/walk-in services, mobile crisis dispatch to home and community environments, and hospital emergency departments assessments. Services include screening, evaluation, safety planning, referral and stabilization supports until a warm handoff can be made to an appropriate service provider.

• Pawtucket Emergency Services Department: 401-723-1915
• Johnston Emergency Services Department: 401-553-1031
• Charlestown Emergency Services Department: 401-364-7705

Walk-in services are available during office hours.

See hours for each Gateway Healthcare location

Intake/Screening Department

For individuals who are not in crisis and seeking access to services, contact the Gateway Intake Department. Clinicians are available to answer questions, provide information about services, and set up intake appointments. Gateway can also accommodate walk-in appointments at any of its three sites. Hours are posted in the Contact Us link for each facility.

For intakes, call 401-729-8701.

Spanish speaking staff members are available to assist you.