Primary Care Services

Care365 Adult Sick Appointments

If you are feeling ill on evenings, weekends or holidays, we’re still here for you with Care365.

Manoj K. Garg, DO, with a patient

Contact Care365 (formerly Coastal365)

Brown Health Medical Group Primary Care patients age 18 or older can call us for an adult sick visit appointment with a Brown Health Medical Group Primary Care provider at 800-822-5981

You can also contact your primary care practice to coordinate care with a Brown Health Medical Group Primary Care provider after hours through Care365.

Care365 visits are by appointment only. This is not a walk-in clinic.

Care365 Locations and Hours (by appointment only)

Call 800-822-5981

Care365 phone lines open at:
8:30 a.m. | Monday - Friday
7:30 a.m. | Saturdays
8:30 a.m. | Sundays and Holidays

Note: Individual location availability for sick visits is subject to change. We will always try to set an appointment at a time and location that is most convenient for you.

Lifespan Ambulatory Care Center (900 Warren Avenue)

Care365 - East Providence

900 Warren Avenue, Suite 400
East Providence, RI 02914

Appointment Hours
Monday - Friday:  noon to 8 p.m.
Saturdays:  8 a.m. to 4:30 p.m. 
Sunday and holidays:  9 a.m. to 2:30 p.m.

Availability is subject to change.

Coastal Medical - 1598 South County Trail

Care365 - East Greenwich

1598 South County Trail, Suite 201
East Greenwich, RI 02818

Appointment Hours
Monday and Friday: 5 to 8 p.m.
Tuesday - Thursday: noon to 8 p.m.
Saturday:  8 a.m. to 4:30 p.m.;
Sunday and holidays:  9 a.m. to 2:30 p.m.

Availability is subject to change.

Lifespan Physician Group offices

Care365 - Cranston

1500 Pontiac Avenue, Suite 101
Cranston, RI 02920

Appointment Hours
Monday - Friday:  5 to 8 p.m.
Saturdays:  8 a.m. to 4:30 p.m. 
Sunday and holidays:  9 a.m. to 2:30 p.m.

Availability is subject to change.

Care365 - Middletown

850 Aquidneck Avenue
Middletown, RI 02842

Appointment Hours
Saturdays: 8 a.m. to 4:30 p.m. 
Sunday and holidays: 9 a.m. to 2:30 p.m.

Availability is subject to change.

Why you should call us first:

  • Same-day evening, weekend and holiday sick visits allow you to be cared for when you need it.
  • Care365 providers understand your healthcare needs and have access to your health records.
  • We are a low-cost provider (ideal for high deductible plans).
  • Scheduled appointments shorten your wait time (avoid wait times at ER / urgent care).

Care365 can help with the following:

-Cold, cough, sore throat
-Urinary tract infection;
-Earache
-Possible muscle or ligament strain;
-Sunburn or minor cooking burn 
-Bee or insect sting or delayed swelling (unless breathing is difficult)

 

-Rash
-Fever/Flu/COVID suspicion (unless severely dehydrated)
-Sexually transmitted disease 
-...and more!

Please do not walk into any Brown Health Medical Group Primary Care office without an appointment.

After speaking with someone from our care team, you will be scheduled for a sick appointment in one of two ways:

  • Telehealth – Brown Health Medical Group Primary Care clinicians may use telehealth (remote video visit) or telephone (voice only) visits to provide care to you if you are feeling sick. These visits are typically held during office hours with your Brown Health Medical Group Primary Care provider.
  • In-person – If it determined that an in-person sick visit is needed, we will schedule an appointment for you at either our East Providence location (900 Warren Avenue, Suite 400), East Greenwich location (1598 South County Trail, Suite 201), Cranston location (1500 Pontiac Avenue, Suite 101), or Middletown location (850 Aquidneck Avenue).

If Care365 Is Closed

  • Call your primary care physician's office.
  • The answering service will take your call, page the on-call physician and the physician will return your call.
  • Speak with the physician about your symptoms.
  • The physician will determine if you need to be seen immediately, or schedule a sick visit appointment at your practice.
  • In an actual emergency, always call 911 or go to the nearest emergency room.

In an actual emergency, always call 911 or go to the nearest emergency room.

For Pediatric Sick Appointments

Pediatric sick visits remain available 365 days; please call your pediatrician, or family medicine physician, when your child is sick.