Gratitude Stories – Nhyazia
For Nhyazia-Renee Lovely, going to Newport Hospital to deliver her first child was a “positive and comforting” experience. Partly because her mom had given birth there three times and she had a good idea of what to expect. But mostly because she found the staff at the Noreen Stonor Drexel Birthing Center at Newport Hospital to be kind, compassionate, and highly competent in every way.
“The whole process felt calming and really soft,” she explains, “which was important because we were a little nervous at first.” Nhyazia says that her pre-natal care, ultrasound appointments, visits with her midwife and doctor, as well as interactions with hospital support staff all exceeded her expectations.
“Everyone was so professional and could not have been nicer,” she adds. “They communicated with us every step of the way, answered all of questions, provided us with educational materials, and were so attentive and responsive. They were constantly checking in with us.” Even when baby Rosemary presented with jaundice—a common condition but scary, nonetheless, for new moms and dads—hospital staff were quick to reassure the young couple and take action to remedy the condition; employing phototherapy to expose the baby's skin to as much light as possible, which makes it easier for the baby's liver to break down and remove the bilirubin from the blood.
“We went home the next day, and everything was fine,” Nhyazia reports, adding “I feel like Newport Hospital is the best place to have your child because of the birthing center. It’s very safe and the care is superior.”