Cancer Institute

The Brown University Health Cancer Institute's Patient and Family Advisory Council at Rhode Island Hospital including East Greenwich

How Is the Patient and Family Advisory Council (PFAC) Organized?

The PFAC at Rhode Island Hospital including East Greenwich is composed of a council made up of six to eight patients/family members and two to three staff members from the participating institution.

We Care sign hanging from a window

Contact the PFAC at Rhode Island Hospital

For more information, please contact:

Courtney McGair, LICSW 
Phone: 401-444-2584
Email: [email protected]

Want to Read about the Latest News from the PFAC?

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How Do I Join the PFAC?

Candidates should be patients, former patients or caregivers for patients at the Brown University Health Cancer Institute at Rhode Island Hospital and its program in East Greenwich. Individuals interested in becoming council members must complete a membership application form, interview with the council, sign a Brown University Health confidentiality statement and complete the entire volunteer training process (hyperlink to: volunteer information). The term requires a two-year minimum commitment and a maximum term of four years. Meetings are held monthly.

PFAC members will commit to:

  • Work as a team
  • Share experiences
  • Provide honest feedback
  • Respect the perspective of others
  • Work on program development projects
  • Work to enhance the patient and family experience

Patient Feedback

Do you have comments or concerns about your care at the Brown University Health Cancer Institute at Rhode Island Hospital? We want to hear from you. Please use the links below to contact us.

Be sure to include: 

  • Your name
  • Email address
  • Phone number
  • Hospital or location you visited

Tell us about your positive experience

Tell us about something you think we can improve 

What Happens to My Email?  

Any message about your experience in the hospital is forwarded directly to the Patient and Family Advisory Council at the Brown University Health Cancer Institute at Rhode Island Hospital and the hospital leadership team, which includes the hospital president, chief medical officer and chief nursing officer. A patient advocate may contact you directly for follow up. Billing questions are forwarded to Brown University Health's director of patient financial services.

The PFAC encourages feedback from all. 

All suggestions are welcome and your name will be kept confidential.