Hospitality Lounge
The hospitality lounge is a comfortable room where you can complete your discharge.
The day before your discharge, your physician or nurse will let you know when you can leave the hospital. Most patients are able to leave the hospital by 11 a.m. Your physician will inform your nurses and complete your records in preparation for your discharge. You cannot be discharged until your physician completes the necessary medical records.
If you have secured any personal valuables in the hospital safe, you may pick them up at the cashier’s office on the ground floor of the Main Building/Zecchino Pavilion (main building). The office is open from 8:30 a.m. to 6 p.m. on weekdays and from 8:30 a.m. to 3 p.m. on weekends and holidays. If you sign a consent form allowing a staff member to assist you, your items will be picked up and delivered to you.
On occasion, we do experience a delay in the discharge process; however, we request that your family member or friend be prepared to pick you up in the morning around 10 a.m. You should arrange for your ride to pick you up at the admitting circle near the business office, at the entrance to the Jane Brown Building or at the entrance of the Bridge Building.
When you are ready to leave the hospital, your nurse will meet with you and your family to ensure that you have all the information you will need once you leave the hospital. This information might include:
Arrangements for any follow-up care you need It is important that you understand your discharge instructions and how to follow them, so please ask questions if the instructions are not clear to you.
The Rhode Island Hospital hospitality lounge is a safe, comfortable space where you can wait for your discharge to be completed. Wait to be picked up by a friend or loved one while relaxing in a recliner, enjoying snacks and beverages, watching television, or enjoying the view overlooking the Providence River.
When your driver arrives, there is no need to park—they can simply pull up to the door, call 401-444-5791, and a care team member will escort you to the car. An awning over the entrance protects you from inclement weather.
Your Rhode Island Hospital care team aims to have you discharged by 11 a.m. By waiting for your ride in the hospitality lounge, you’ll be helping us to help others who are waiting for a room to be prepared so they can be admitted for inpatient care.
The hospitality lounge is located in the Main Building on the 9th Floor.
Contact: 401-444-5791
Hours: 9 a.m. to 5 p.m. Monday through Friday
The hospitality lounge is a comfortable room where you can complete your discharge.
When your ride arrives, there is no need to park. The driver can simply pull up to the door.
You can relax in a recliner, enjoying snacks and beverages, while waiting for your ride.
If your physician recommends follow-up care after you are discharged, our case management staff can help you with any preparations you need to make, such as arranging for:
Case managers may refer you to another facility, if needed, and will discuss transportation from the hospital. They can also provide you with a list of licensed and/or certified health care providers in the state and assist you with your selection. You may be familiar with a provider or decide to continue to receive care through other Brown University Health affiliates, including:
If you would like assistance or to speak with a case manager, please call the case management office at 401-444-5145.